To receive mail in a desktop client you need IMAP/SMTP parameters. They are the same for all mailboxes on Navju Cloud hosting.
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Connection parameters
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| Parameter | Value |
|---|---|
| Incoming server (IMAP) | mail.yourdomain.tj |
| IMAP port | 993 (SSL/TLS) or 143 (STARTTLS) |
| Outgoing server (SMTP) | mail.yourdomain.tj |
| SMTP port | 465 (SSL/TLS) or 587 (STARTTLS) |
| Username | Full address: info@yourdomain.tj |
| Password | Mailbox password |
| SMTP authentication | Required (same login/password) |
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Outlook (Microsoft 365)
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- File → Add Account
- Enter the email → Advanced options → Set up manually
- Pick IMAP
- Enter the parameters from the table
- Done
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Thunderbird
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- Menu → New → Existing Email Account
- Enter name, email, password
- Thunderbird tries to detect settings automatically. If not — click Configure manually
- Enter parameters from the table
- Done
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Possible issues
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- Untrusted certificate — check that you’re using
mail.yourdomain.tjexactly as in the SSL cert - SMTP not sending — check that ports 465/587 aren’t blocked by your ISP
- Password doesn’t work — reset in cPanel → Email Accounts → Manage