Auto-responder — setting up automatic replies

An auto-responder sends a pre-written reply to every incoming email. Useful for vacations, weekends, or confirming receipt of an inquiry.

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Typical scenarios

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• “I’m on vacation until April 15. Urgent matters — call +992 …”
• “Thanks for your message, we’ll reply within a business day”
• “Inquiry received, ticket #12345”

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How to set up in cPanel

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1. cPanel → Email → Autoresponders
2. Click Add Autoresponder
3. Fill in:
   • Character Set: utf-8
   • Interval: hours between two replies to the same sender (24 is standard)
   • Email: your mailbox
   • From: “Name <email>”
   • Subject: reply subject (use Re: %subject% to keep the original)
   • Body: response text
   • Start / Stop: enable/disable dates (optional)
4. Click Create

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Things to know

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• Autoresponses are NOT sent to mail marked “Auto-Submitted” (system notifications)
• One sender gets a reply only once per interval — no spam
• Remember to turn it off when you’re back